Action learning and multi-rater feedback as leadership development interventions: Popular but poorly deployed - Journal of Change Management - Volume 3, Issue 4. Action learning and multi-rater feedback are today among the most widely used interventions for leadership development. Despite their popularity, the authors believe that both have been poorly deployed. For example, while grounded in real company issues, action-learning formats often fail to provide the multiple learning experiences necessary to develop complex knowledge. Inadequate opportunities to reflect on learning, poor facilitation and a failure to follow up on project outcomes seriously hamper this intervention's potential to develop leadership talent. Similar shortcomings apply to the deployment of multi-rater feedback. Keywords Related articles View all related articles. Has 360 degree feedback gone amok? Executive Overview Three hundred sixty degree feedback programs have been implemented in a growing number of American firms in recent years.
A variety of individual and organizational improvement goals have been attributed to these feedback processes. Despite the attention given to 360 feedback, there has been much more discussion about how to implement such programs than about why organizations have rushed to join the bandwagon or even what they expect to accomplish. Are companies doing 360 degree feedback simply because their competitors are? What evidence exists to suggest that 360 degree feedback prompts changes in managers' behavior? This article explores the outcomes that organizations can realistically expect and provides recommendations for implementing innovations such as 360 feedback to best ensure improvements will be realized and the process will be a success.
Footnotes © Academy of Management Perspectives. TRAIT, RATER AND LEVEL EFFECTS IN 360-DEGREE PERFORMANCE RATINGS - MOUNT - 2006 - Personnel Psychology. Choosing 360. A Guide to Evaluating Multi-Rater Feedback Instruments for Management Development. This book presents a nontechnical, step-by-step process that shows how to evaluate any 360-degree-feedback instrument intended for management or leadership development. The 360-degree-feedback instruments collect information from different sources about a target manager's performance, and they offer multiple perspectives. Descriptors: Administrator Characteristics, Evaluation Methods, Feedback, Interrater Reliability, Leadership Qualities, Leadership Training, Management Development, Measurement Techniques, Multitrait Multimethod Techniques, Scores, Test Construction, Test Reliability, Test Validity, Tests. Perceptions or reality: Is multi-perspective measurement a means or an end? - Tornow - 2006 - Human Resource Management.