Karl Roche sur Twitter : "What's the future of #customerengagement? Find out #ibmamplify. Amplify Day 1 - The Future of Customer Engagement Now. Karl Roche sur Twitter : "Tune in to #CXOchat as we explore improving the customer journey #ibmamplify May 12th. Understand the Customer Journey to Deliver Better Experiences and Boost Your Bottom LineIBM Commerce Blog. Customer’s engage with you over time, through multiple interactions and across channels and devices.
They may also interact with you through multiple channels and touch points for a single transaction. So, it’s necessary to move beyond single-session metrics and understand the key interactions and influences that prompt customers to progress forward on a path to purchase or another desired outcome. Gaining this cohesive view of customer behavior provides the insight needed to make improvements to the customer experience at key points in the journey.
It would allow you to engage, delight and proactively surprise customers with personalized communications at the right time over the right channel. The result can be astounding with more satisfied customers leading to improved business outcomes such as increases in customer lifetime value, loyalty, retention, advocacy, conversions and more. Do you currently support multi-channel customer journeys? Supplemental Materials: Karl Roche sur Twitter : "Brands engage with consumers quicker: 1-touch purchasing with @PowaTag & #IBMCommerce. PowaTag Pre-Integration into IBM Commerce. Karl Roche sur Twitter : "Does not star Johnny Depp, but it may help prevent your next security breach #IBM Films... Karl Roche sur Twitter : "#IBM Films Presents: Hacked! VIDEO: Get Un-Hacked with IBM Security.
When it comes to cyber-attacks, the question is no longer if you’ll be breached — but when.
That means you need the ability to detect a breach or vulnerability in near real-time, and have an immediate incident response system that can deal with the threat in minutes before widespread damage can occur. Real-time Situational Awareness IBM Endpoint Manager has a single agent that resides on every endpoint, on and off your corporate network. The agent continuously enforces and reports on compliance status, giving you real-time situational awareness to detect non-compliance, potential threats and vulnerabilities.
Read the Solution Brief: Keeping distributed endpoints safe and compliant. Apple, IBM Add Healthcare, Industry Apps to Enterprise Mobility Collaboration. In late January, Apple(AAPL) chief executive Tim Cook said the iPhone maker and IBM (IBM) would release another 12 apps in Q1 from their enterprise mobility collaboration targeted at healthcare, energy and utilities and industrial sectors.
Now with the release this week of eight new mobile enterprise apps in the industrial products and healthcare industries, Apple and IBM have met both their interim schedule and goal to total to some 22 business mobile apps in the IBM MobileFirst portfolio across 10 industries by this quarter. So far, the collaboration between the once bitter rivals seems to be working as planned, which is good not only for the companies themselves but for the far larger issue to advance enterprise mobility.
In February, the collaborators added three new apps–Advisor Alerts, Passenger Care and Dynamic Buy–to go with an earlier app to bring the total number at that point to 14 across eight industries. Karl Roche sur Twitter : "Apple partners with IBM on new health data analysis. #IBMWatsonHealth. Apple partners with IBM on new health data analysis. Apple is part of a collective formed by IBM to develop new technology that will help health care companies analyze patient data collected from millions of wearable Apple devices.
IBM on Monday unveiled Watson Health Cloud, a cloud-based platform that will allow health researchers to not only store and share and patient data but provide access to IBM's data mining and analytics capabilities. IBM's platform, which harnesses the same cognitive computing power that made Watson a household name to millions of "Jeopardy" fans, draws on the vast amounts of consumer health data that can be collected using Apple's ResearchKit and HealthKit, frameworks that help developers create apps that can gather and share medical information about its users.
"Our deep understanding and history in the health care industry will help ensure that doctors and researchers can maximize the insights available through Apple's HealthKit and ResearchKit data," John E. How to Simplify Government Services? The Cloud. Posted by Jason Dies Just as they demand more from retailers, banks, hotels and airlines, consumers have higher expectations the services provided by their governments.
They want simpler governmental processes and more efficient interactions. No longer content to stand in line or wait for mail, citizens now demand access to government services on their mobile phones, tablets and other devices, wherever and whenever they want. The Cloud: The New Home of Online Shopping. Ibmevents sur Twitter : "Event: Experience #IBMandTwitter in London for yourself with #AnalyticsForAll register today. IBM Watson Analytics - A new way to work in the new insight economy. IBM Analytics sur Twitter : "#IBMandTwitter deliver the first cloud data services with Twitter built-in. Big Data and Analytics - IBM and Twitter. Exclusive IBM Event on March 18 at CeBIT (Hannover, Germany): A New Way To Work featuring IBM Verse and IBM Watson Analytics (IBM Social Business & Smarter Workforce Solutions DACH) Interested in the future of email?
You find Cognitive Computing and systems like IBM Watson Analytics exciting? The we would like to invite you to join futurists, experts and special guests at the exclusive IBM event, taking place on Wednesday, the 18th of March from 3:30pm –7:00pm CET, IBM & Apple reveal first iOS apps in enterprise partnership, including travel, telecom, retail & government. Breaking By AppleInsider Staff Wednesday, December 10, 2014, 05:45 am PT (08:45 am ET) Apple and IBM on Wednesday unveiled a wide range of "MobileFirst" applications targeted toward businesses, representing the first results of the enterprise-focused partnership between both companies.
IBM MobileFirst for iOS solutions are now available to enterprise customers in banking, retail, insurance, financial services, and telecommunications for governments and airlines. The products are the result of what IBM and Apple are calling an "unprecedented collaboration" between the two tech titans. In addition, IBM has announced that clients for its MobileFirst for iOS solutions include Citi, Air Canada, Sprint, and Banorte. "What we're delivering aims directly at the new quest of business—smart technologies that unlock new value at the intersection of big data and individual engagement," said Bridget van Kralingen, senior vice president, IBM Global Business Services.
Watson ‘an interesting challenge’ for marketers, says IBM VP marketing and communications Caroline Taylor. IBM’s cognitive computing platform Watson, is “an interesting challenge for a marketer”, according the company’s vice president of marketing and communications Caroline Taylor, who likened the platform to “the crown jewels” due to the excitement and hype around it.
Speaking to The Drum Taylor revealed that IBM has to be extremely careful in the way that it markets Watson, because it wants to focus on how the platform can be truly transformation to people’s lives, rather than the novelty aspect – such as when it beat humans on US game show Jeopardy. “Here is a computer essentially that managed to beat human beings at a very complex game show and so it had this kudos and interest amongst people,” she remarked.
“It’s a great advocate really to get people to think about computing and technology in a different way. “You’ll see us introduce new, Watson capabilities and solutions across the board as we go forward. Karl Roche sur Twitter : "Is #IBMWatson Going Global? #WorldofWatson. Taking Watson Global. Michael Rhodin, Senior Vice President, IBM Watson Group By Michael Rhodin It’s hard to believe it’s only been 10 short months since the IBM Watson Group was announced.
We talked of bringing together a unique group of people – incredibly talented professionals from across IBM – into a new unit. This included the single largest movement of IBM Research personnel in our history, along with 10 – 12 startups worth of new cognitive technologies that would help define the Watson team. Individuals and core capabilities from our software business would join into the fray. A new approach to engaging the market would be created from talent across IBM’s sales, marketing, services and consulting organizations. Ten months later, we marvel at the progress that has been made. Across industries, significant progress has been made. Karl Roche sur Twitter : "Is #IBMWatson Going Global? #WorldofWatson. Taking Watson Global. Jay Muelhoefer on Twitter: "A big Thank you to analysts - agree & well said @SurjitChana #ibmstginsights...
Karl Roche on Twitter: "Last day at #ibmstginsights... Opinion Survey – System x. IBM Software Channel. Initial Analyst Reaction: Lenovo Plans to Acquire IBM’s x86 Server Business (with tweets) · ragtag. IBM Research Africa. IBM - Technology for Business. Looking at technology that will drive businesses of the future - cloud, bigdata, social, mobile.
Inside. Dev@Pulse: A Developer Happening at IBM Pulse 2014. Dev@Pulse: A Developer Happening at IBM Pulse 2014. #IBM5in5: predictions about technology to become real life in 5 years (with image, tweet) · ragtag. Ibmevents : Dear #IBM people #thinkfriday... IBM Alumni: Jerry Holl Shares Lessons Learned from 3,634 Mile Bike Journey. Jerry Holl, IBM Alum and adventure seeker IBM Alum: Jerry Holl IBM Tenure: 12 years Jerry Holl is a sales professional with over 30 years of experience in business, including sales & sales management positions for IBM, Moore Corporation and Piper Jaffray, Inc.
First takes from IBM's Software Group's Analyst Insights. Once a year IBM invites to its global analyst meeting in Stamford to brief on the latest of their software products. The event is very valuable to the analysts as the IBM software group is so wide spread, includes so many products – that’s it tough to get all the messages and products aligned throughout the year. With IBM not having a cross product user conference (like Microsoft but unlike e.g. Oracle and SAP), which typically form a natural synch point - the meeting is even more important. The conference was well attended – I estimate over 200 analysts were in the audience – and IBM did a very good job mixing general sessions, round table and mini tent presentations with one to ones and social interactions.
IBM Information on Demand - analysts views (with images, tweets) · ragtag. IBM Information on Demand - analysts views (with images, tweets) · ragtag. Pinterest. IBM to shutter SmartCloud, move customers to SoftLayer. IBM will close its SmartCloud Enterprise service and force customers to migrate to its recently-acquired SoftLayer cloud. News of the migration leaked today when Gartner veep Lydia Leong emitted the following Tweet: Another analyst, Constellation Research's Holger Mueller, has told The Reg IBM briefed him on the closure, but first popped out this Tweet.
We naturally felt those emissions worthy of followup and made IBM aware of our desire for a swift comment. Enterprise Software Musings: Are we witnessing one of the largest cloud moves - so far!? CIW03082USEN. Kelsey Howarth's post on Vine. IBM Enterprise - your photos (with images, tweets) · ragtag. Analyst thoughts at IBM Enterprise (with images, tweets) · ragtag. It's not The Stig - Have you seen the IBM Racer? (with images, tweets) · ragtag.
It's not The Stig - Have you seen the IBM Racer? (with images, tweets) · ragtag. How to Take Advantage of Private and Hybrid Clouds (with images, tweets) · ragtag. Paging Dr Siri: how your iPhone can diagnose disease. Information On Demand 2013 Welcome. #zEconomics (with tweets) · ragtag. X-Force 2013 Mid-Year Trend and Risk Report 2013/09/24 13:26:05. Stacimckee : Brad McCredie takes the stage... IBM Systems & Technology 2013 highlights / Are you asking enough of Big Data? #POWERsystems #ibm. IBM buys Softlayer, for software defined infrastructures and clouds? IBM today announced that they are acquiring privately held Dallas Texas-based Softlayer and Infrastructure as a Service (IaaS) provider. IBM is referring to this as Cloud without Compromise (read more about clouds, conversations and confidence here). It’s about the management, flexibly, scale up, out and down, agility and valueware.
Ragtag : Software Defined Storage SDS... Wimbledon Insights. IBM Taps 10gen To Extend Mobile Application Support. As we’ve written before, IBM has the broadest and deepest portfolio of Big Data products and services on the market. That said, Big Blue had no play in NoSQL. It supports Apache HBase via its Big Insights platform, but IBM customers that want to leverage NoSQL to support mission critical web and mobile application development must look elsewhere.
It’s against this backdrop that IBM announced a partnership with 10gen, the New York City-based company that is commercializing open source MongoDB. IBM STG Turns To Software And Solutions In Its June 10th 2013 Announcements. DavidAyvar : It is all about the four pillars... What the analysts are saying at #IBMedge (with images, tweets) · ibmevents. IBM buys Softlayer to expand cloud solutions (with image, tweets) · ibmevents. Systems & Technology Analyst Relations. Cognitive_systems_2012. It’s official: IBM to buy SoftLayer. In one of the industry’s worst-kept secrets, IBM is buying SoftLayer, a respected cloud services provider. Ask Watson: Changing the way business engage customers (with images, tweets) · ibmevents. IBM Software Channel 2. IBM Opens Up Watson To Developers. African Bus Routes Redrawn Using Cell-Phone Data.
Researchers at IBM, using movement data collected from millions of cell-phone users in Ivory Coast in West Africa, have developed a new model for optimizing an urban transportation system. The IBM model prescribed changes in bus routes around the around Abidjan, the nation’s largest city. These changes—based on people’s movements as discerned from cell-phone records—could, in theory, slash travel times 10 percent. While the results were preliminary, they point to the new ways that urban planners can use cell-phone data to design infrastructure, says Francesco Calabrese, a researcher at IBM’s research lab in Dublin, and a coauthor of a paper on the work.
“This represents a new front with a potentially large impact on improving urban transportation systems,” he says. “People with cell phones can serve as sensors and be the building blocks of development efforts.” Top stories: African Innovation opens in Kenya (with image) · ibmevents. Consulting Magazine - May 2013. Corporate Social Responsibility. AchievementBurning Love The Webby Awards is excited to honor the team behind ‘Burning Love’ — Ken Marino, Erica Oyama, Ben Stiller, Stuart Cornfeld, Jonathan Stern and Mike Rosenstein — with a Webby Special Achievement Award for their groundbreaking Web series. Trusting the science that drives your business. Every year, billions of dollars are budgeted and committed based on traditional peer review and empirical testing of scientific outcomes. This has resulted in several health and environmental issues, forcing companies to operate outside of their preferred risk profiles, contributing to poor R&D productivity or even legal actions – ultimately leading to the destruction of shareholder value.
IBM Almaden: Inside the birthplace of "A Boy and his Atom" Paolo Vescia. IBM open sources new approach to crypto. It's Not About the Technology - IBM Impact Blog. Kenneth I. Appel, Mathematician Who Harnessed Computer Power, Is Dead at 80. IBM. A Check-Up On The Dividends From IBM.