background preloader

English for working in a hotel (management/reception), resort, motel, spa, etc. - VESL Exercises

English for working in a hotel (management/reception), resort, motel, spa, etc. - VESL Exercises
If you work (or are looking for work) in a hotel (reception/management), motel, resort, spa, etc., and want to learn the common English terms and expressions that are used in such places, these exercises are for you! They will help you to speak better English, to use proper words, and to communicate better with guests. All of the exercises are free. NEW! VISUAL EXERCISES:Visual English: Hotel industry vocabulary 1Visual English: Hotel industry vocabulary 2Visual English: Hotel industry vocabulary 3Visual English: Hotel industry vocabulary 4Visual English: Hotel industry vocabulary 5 Related:  Anglais tourisme

The cost of flying on the cheap : Travel Tips I have flown Spirit Airlines at least a dozen times, because it’s unquestionably the cheapest US airline if you manage to avoid its plethora of fees – but my experiences have ranged from generally unpleasant to downright infuriating. The US’s only two-star airline in a five-star ranking system, according to airline ranking site Skytrax, Spirit is the exemplification of no-frills. There is no in-flight entertainment, even for a fee; seats on the new Airbus 320s don’t recline despite having a button for this purpose (a particularly irritating feature); and even a glass of water comes at a cost. With spring break quickly approaching in the US, plenty of university students will likely be attracted to the low initial price tag when booking their holiday – but the cost of flying cheap can be quantified in more than cash. The $114 savings was worth it, but only because I’m a frugal, stubborn traveller. Like Ryanair, Spirit often only makes sense if you are a light packer.

Honeymoon Corner - Ciao Andiamo Day1 Fly into Rome (FCO) airport with private luxury car service to accommodations. Settle into your accommodations and explore on your own. Day2 Today, tour Rome with a private local guide. Day3 Spend the day exploring Rome on your own. Day4 Take the train from Rome to Naples. Day5 Spend the day exploring the Amalfi Coast on your own. Day6 Today tour the different coastal towns—from Positano and Amalfi to Ravello—with one of our friendly, knowledgable local drivers. Day7 Day8 Depart the Amalfi Coast for Florence. Day9 Today you'll have the option to explore Florence either via an art history or culinary walking tour with an expert local guide who is experienced, knowledgeable and full of passion. Day10 Spend the day touring the beautiful Tuscan countryside with a private driver passionate about giving travelers a real taste of Italian life. Day11 Today, if you choose to, learn the secrets of Italian pizza-making in a private, hands-on class at a family-run restaurant in Florence. Day12 Day13 Day14

English for Flight Attendants | The Language of Air Travel in English Detroit: The killing of a great American city – Flyover Culture A sad decline: My mother’s birthplace and childhood home Detroit holds a special place in my heart. It is where my grandmother, mother and I were born and my dad arrived as a teenager to work 16-hour days on the assembly line and drive a taxi. Once a blue-collar haven of two million people with leafy neighborhoods and a world renowned zoo and arts institute, it earned the nickname “city of homes” because it didn’t have the crowded high-rise tenements of the northeast. Today, however, the bustling metropolis is a crumbling, crime-ridden shell of its former greatness: In 1950, it proudly claimed America’s highest per-capita income; today it grips the lowest. Named Forbes magazine’s 2013 “Most Miserable City in the U.S.” Sixty percent of its children live in poverty; more than three-quarters live in homes without a father present.Detroit has adopted a “living wage” ordinance at two dollars an hour higher than the minimum wage for all public employees and private contractors. Like this:

ITCG Fermi 4 Tourism Cruise Ship Vocabulary When most people talk about travel, there are no tricky words or unique phrases, but cruise ship vocabulary can be a foreign language to uninitiated travelers. Whether you're trying to find your way around the ship, planning what to do, or just learning about different aspects of cruise travel, it's best to know the appropriate lingo and avoid sounding like a land lubber. Types of Cruise Ships Before you set sail, it's important to understand what type of vessel you'll be embarking on - just as all cruise lines have personalities, different types of ships offer vastly different experiences. Mainstream Vessel: A mainstream ship is the most common type, a floating resort marketed to the majority of cruise passengers. Finding Your Way Around the Ship Right and left, east and west may be proper directions on land, but for seaworthy navigation, use these terms to find your way around a cruise ship. Planning Your Vacation Activities on a Cruise Ship Crew Members Putting Your New Terminology to Use

5 Hot Holiday Selling Tips To Increase Your Sales - My Sales Tactics by Barb Girson Customers appreciate when you do some of the thinking for them. These hot holiday selling tips work only when you have a service mindset in your head and customer satisfaction in your heart. 1. 2. 3. 4. 5. Use these 5 hot holiday selling tips to help your customers plan their needs before the point of sale. Barb Girson Original Work© 2011 All Rights Reserved Edited by Robyn Brooke Tis the season for Holiday Giving! Featured Product Shining Success Strategies (TM) - Session 1 Shining Success Strategies - Session 1 - Booking Holiday Parties Booking a Bazillion Parties This Holiday Season! Particpant testimonial after this session..." Formats: Replay (MP3 Download / PDF Handout) Length: 60 Minutes of Booking Parties and Appointments coaching/training/ word choices Target Audience: Booking Sales Parties, Sales Professionals, Increase party bookings, Direct Sales, Direct Sellers, Home Party Plan, Work At Home Moms, Home-based business owners,Independent Sales Reps Price: $24.99

33 Tips for Selling Success By Mark Hunter “The Sales Hunter” Are you a salesperson who is always scanning the sales landscape for ways to improve? Do you tend to your sales motivation with great care, never forgetting that you are indeed responsible for your level of success? My guess is that the below 33 tips will resonate with you! 1. Leaving voice mail messages is not a the best way to develop new customers, but it is a great way to keep in contact with those customers with whom you already have a relationship (but may not deal with on a frequent basis). Your big objective here is to not let the person you’re contacting forget about you. 2. Every time you’re with a customer, make it a point to learn something personal and professional about them. When you’re gathering information about the person, look for items that are of common interest to you both. 3. Recently, I stopped by a computer store to have my PC worked on and the clerk proved to be anything but customer-friendly. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

RECENT VIDEOS | Luxury Hotel Videos When a property has been in place for almost 800 years, it is bound to develop a unique character all of it’s own, when you then consider the fact that the average service length of staff at the Castle is a staggering 12 years – it is easy to understand the genesis of this idea. Ashford really is a one-of-a-kind destination, and when we were invited back this year to produce yet another film we were delighted. Over a period of two months we worked very closely with the General Manager and Head of Sales to develop this idea. It took a lot of faith in their staff to commission such a lengthy piece based purely on what they called the ‘Characters’ of the Castle – but it was well placed faith indeed. The result is a series of genuine, heartfelt interviews that really give the viewer a window into this very special place. Details

Tour of Kyoto, Japan [ Quiz Script | Text Completion Quiz ] Imagine you are going on a bus tour of a famous city like Kyoto, Japan. What general places do you think you would visit? What things would the tour guide point out about a famous landmark (for example, the date of its construction)? Listen to the radio commercial by pressing the "Play Audio" button of the audio type you want to hear, and answer the questions. Press the "Final Score" button to check your quiz. [ Other Audio Options: Play RealMedia | Play Window Media ] 2. Are there any sightseeing tours available in your home city? Now, write your opinions on a similar topic at Randall's ESL Blog HERE. Randall's Sites: Daily ESL | ESL Blog | EZSlang | Train Your Accent | Tips For Students | Hiking In Utah

Vacances de la Toussaint : Les Français lorgnent sur Londres Destination Tripadvisor présente les 10 destinations dans le monde ayant enregistré le plus grand nombre de recherches d’hôtels pour des séjours prévus pendant la période des vacances de Toussaint. "Malgré l’allongement de la durée des vacances de Toussaint les voyageurs français n’ont pas ciblé leurs recherches d’hôtels sur des destinations lointaines", commente Artiné Mackertichian, porte-parole de Tripadvisor en France.

Limousin guide - culture and history of the Limousin region A land of contrasts, from the gently rolling countryside of the Haute Vienne to the rugged terrain of the Ambazac hills, the Limousin countryside has witnessed over 2000 years of history. The ancient landscape where Neanderthal man once roamed gave shelter to the Romans and, later, Richard the Lionheart. The moorlands, purple with heather, inspired Monet and the impressionist painters. The magnificent tapestries of Aubusson, the world famous porcelain of Limoges, the resting place of Richard the Lionheart, the ancient Pilgrim route of St. Jacques de Compostella, and the architecture of a region which gave birth to the masons who built Notre Dame and the Louvre. Click on the picture to enter this section *Some sections have been reproduced from France News*

Related: