e-moderador E-Moderating: The Key to Teaching and Learning Online | Eastmond Author: Gilly Salmon (2000). E-Moderating: The key to teaching and learning online. London: Kogan Page. 180 pages, softcover. ISBN: 0 7494 3110 5 Reviewed by: Dan Eastmond, Director of Learning Resources, Western Governors University No one doubts that the Internet has permanently changed the face of higher education. A decade later, not only the OU UK, but also nearly every postsecondary institution in the developed world has launched hybrid courses, if not entirely distance degree programs. Salmon’s field is business, where she has systematically trained over 400 e-moderators in several online courses for the OU UK, but the lessons learned from her action research apply to nearly all subjects within higher education. The heart of the book is found in chapter two where Salmon presents a five-stage model for computer-mediated communication (CMC) in education and training. While reading Salmon’s work I reflected upon my own development as an e-moderator. Eastmond, D.
Roles and Competencies of the e-Tutor NLC2004 /Proceedings / Symposia / Symposium 6 Roles and Competencies of the e-Tutor Brigitte Denis1, Philip Watland2, Sébastien Pirotte1 and Nathalie Verday1 University of Liège1, University of Lancaster2 b.denis@ulg.ac.be, p.watland@lancaster.ac.uk, SEB.Pirotte@ulg.ac.be, Nathalie.Verday@ulg.ac.be This paper considers the roles and competencies of the e-tutor. Tutor Roles, Tutor Competencies, E-learning, e-tutor. Many writers see tutor support as being critical to the educational process and the students learning experience. What the preceding implies is the support provided by e-tutors requires e-tutors to adopt several unique roles depending on, for example, the epistemological framework and the tasks the learners have to manage (e.g. individual or collaborative work). Our literature review shows that different terms such as online tutor, online moderator, e-moderator, distance education tutor, e-tutor and definitions are used to refer to the same or similar roles. Peripheral Roles are: