Best table pagination pattern for a mobile browser experience Customer Journey Maps - A 'Quick And Dirty' Technique To Create Them A Customer Journey Map (CJM) is a very helpful tool that represents the whole interaction with a product or service in a transparent manner. It clearly points out the strengths and weaknesses of each stage of the interaction – particularly those that affect the user experience. In addition to this, Customer Journey Maps also show the possibilities for improvement. However, creating a Customer Journey Map is a very resource-consuming process. In this article I would like to introduce to you the approach we have taken for one of our clients. The Challenge We were asked to create a Customer Journey Map for one of the leading email service providers in Poland. Creating A Customer Journey Map First things first: What input do you need to draw a Customer Journey Map? However, what should you do in case you do not have time and money for additional user research before points 3 and 4? Combining workshops & online research 1. 2. 3. Conclusion
A Look into Color Theory in Web Design Unarguably one of the most important aspects of any design is its colors. Designers create the style of a site, as well as the movement it makes, the emotion it creates, and its purpose based largely upon the color choices they make. Colors are powerful tools and an important thing all designers should understand when creating websites. Color Terminologies Many of you may have learned some color basics in school, but let’s quickly review some terminology in order to get a better grasp on colors and how to use them. Color Wheel Main Groups Colors are traditionally shown in a color wheel, and from this wheel, we can separate colors into three main groups: primary, secondary and tertiary. The three primary colors are red, blue and yellow. Mix the primary colors together, and you get the secondary colors. Tertiary colors are comprised of the middle colors like yellow-green and blue-green. Relationships of Colors Color Groups Based on Emotions Warm colors evoke warmth like red, yellow and orange.
10 Usability Lessons from Steve Krug’s Don't Make Me Think Steve Krug’s “Don’t Make Me Think” Many people in the usability community regard Steve Krug’s book Don’t Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition as the laypersons usability bible. This book explains briefly and concisely everything one needs to know about getting started with web usability. For more advanced users, it’s a great refresher course. UX Booth has been open for more than half a year now, and when we started I was always regarded as the layperson of the group. I highly recommend picking up a copy if you get a chance, but here are some things to think about in the meantime. The Lessons Usability Means…Usability means making sure something works well, and that a person of average ability or experience can use it for its intended purpose without getting hopelessly frustrated.Web applications should explain themselves.As far as humanly possible, when I look at a web page it should be self-evident. What are your words of wisdom?
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