Quiz - Communication Skills Speaking, Listening, Writing, and Reading Effectively © iStockphotoskynesher Communication skills are some of the most important skills that you need to succeed in the workplace. If you want to be an expert communicator, you need to be effective at all points in the communication process – from "sender" through to "receiver", and you must be comfortable with the different channels of communication – face to face, voice to voice, written, and so on. So are you communicating effectively? The Communication Quiz Instructions For each statement, click the button in the column that best describes you. Your last quiz results are shown. You last completed this quiz on , at . Question 1 of 15 Questions 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 still need to be answered! Total = 0 Detailed Interpretation Whenever you communicate with someone else, you and the other person follow the steps of the communication process shown below. (Questions 2, 11) Your score is 0 out of 0 To plan your communication .
msdn First conditional – grammar explanation for learners of English First conditional is very similar to time clauses. However, I would say that first conditional is easier than time clauses. First conditional is used if we speak about two possibilities in the future. After the conjunction IF we use present simple tense and in the other clause we use WILL. You can see the explanation in the mind map below and then you can try a quiz to practise this simple grammar. First conditional – mind map The most important thing to remember is, that you cannot use WILL after IF. In this game you have to solve the quiz first and then you can play the game Visual memory.
50 Things Everyone Should Know How To Do Self-reliance is a vital key to living a healthy, productive life. To be self-reliant one must master a basic set of skills, more or less making them a jack of all trades. Contrary to what you may have learned in school, a jack of all trades is far more equipped to deal with life than a specialized master of only one. While not totally comprehensive , here is a list of 50 things everyone should know how to do. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. Check out these books for more ideas on pertinent life skills:
stack overflow Business Plan Outline Business Planning What are the Benefits? Every wholesale, retail, and/or service business can benefit from the preparation of a carefully written business plan. There are two main purposes for writing that plan. There is an additional benefit if you do business internationally. 1. 2. 3. Business Plan Outline The following pages provide a suggested outline of the material to be included in your business plan. I. A. B. C. D. E. II. III. The executive summary is the abstract of your business plan. A. B. C. D. E. F. G. H. Note: Write the executive summary after you have completed your business plan. IV. What is included? A. In a paragraph or two give a broad overview of the nature of your business, telling when and why the company was formed. · mission (projecting short- and long-term goals) · business model (describe your company's model and why it is unique to your industry) · strategy (give an overview of the strategy, focusing on short- and long-term objectives) B. C. · Location · Management
ITIL and ISO 20000 ISO 20000 does not offer specific advice on how to design your processes. It is rather a set of requirements which must be met in order to qualify for certification. This is where ITIL comes into play: ITIL (especially version 3) is strongly aligned with ISO 20000 and offers a rather detailed collection of best practices. As a result, ITIL is a very good basis for developing ISO 20000 compliant processes. On this page: What is ISO 20000? ITIL provides guidance on what should be done in order to offer the clients of an IT organization adequate IT Services to support their business needs. The ISO 20000 standard was conceived to fill this gap. Organizations seeking to become certified against ISO 20000 must fulfill certain requirements, as outlined in ISO/IEC 20000:2011, Part 1: Service Management System Requirements - these are the mandatory requirements which must be fulfilled by organizations in order to be compliant with the standard. The new edition ISO/IEC 20000:2011 Related pages
Work smart Payments are processed securely via PayPal. For annual Business Class membership we also accept invoice payment via EFT. Contact us. *Both options +GST. Join for a year and score a free copy of our book! Payments are processed securely via PayPal. Meeting Management Meetings can be very productive. They can also be a waste of time. Here are some ways to improve your meeting management skill. Meeting Management Key - Stand PAT I use a "PAT" approach to meetings. You should be able to define the purpose of the meeting in 1 or 2 sentences at most. Set an agenda. Set a timeframe; at the very least set a start and end time. Don't Wait Meetings need to start on time. If the meeting organizer/sponsor doesn't show up on time, consider the meeting cancelled and go back to work. Keep and send minutes Someone, other than the meeting organizer, should keep minutes of the meeting. Soon after the meeting, usually within 24 hours, the minutes of the meeting should be distributed to all who attended, any invitees who did not attend, and anyone else effected by the discussion. Stay Focused Every meeting should have a "topic keeper". Be more productive I believe these things will make your meetings more productive. More Management Feature Articles