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How Does Live Chat Work? A Comprehensive Guide

How Does Live Chat Work? A Comprehensive Guide
How Does Live Chat Work? A Comprehensive Guide Live chat has become one of the most sought after tools that are used to provide efficient customer support services. Yes, there are other channels like phone, email, video chat, screen share, etc. that are also helpful in rendering support comprehensively. But with live chat, you stand to gain more. Before we dig into that, let us gain a clear perspective about why the channel of communicating with the customer is so important. In times when technology has made connectivity easier than ever, customers expect every service to be instant and gain solutions to their problems in quick time. Apart from the fact that it is preferred by more than 75% of customers, it allows you to communicate with them seamlessly and enhance your services. Why You Need Live Chat? Here are a few reasons that explain why you need live chat as part of your support services: Response Rate It is known to all that customers do not like waiting for a response in any case.

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Infrastructure as a Service: All You Need to Know Infrastructure as a Service, more commonly known as IaaS, is a method of deploying computing infrastructure that is hosted on a cloud platform. One of the four cloud services, IaaS can scale up and down quickly based on demand. It is considered one of the major advantages of this service. With cloud services becoming mainstream in the IT industry, IaaS holds plenty of prominence along with SaaS, PaaS, and serverless. How To Do Regression Testing? How To Do Regression Testing? Regression Testing is a vital part of QA and Software Testing. Despite this, some Software Testers tend to rush the process or even skip it entirely because it is termed as time-consuming. But, with the right approach, it can be achieved by avoiding the challenges. When a Software Application is released in the market, developers, and Testers ensure that all features are working as per requirement.

The Growth Path of Cloud Services in India The Growth Path of Cloud Services in India Amidst a phenomenal surge in the adoption of cloud services on the global level, India has been steadily strolling towards the path of immense growth in this domain. If popular projections are anything to go by, cloud-based organizations are set to witness sensational growth by the end of 2022. Going by statistics, it has been indicated that cloud migrations have across IT and other business sectors in India have gone up by almost 30%. Industry experts have claimed it to be the highest surge in terms of businesses wanting to move their workloads to the cloud.

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Top 6 Rules to Perform Load Testing Top 6 Rules to Perform Load Testing Performance Testing is one of the crucial Software Testing types that help us determine the maximum operating capacity of a Software Application when it is put under different environments and peak loads. It involves testing the overall performance of a Software App before it is released in the market. Load Testing refers to Testing a Software Application by running it under various loads and analyzing its behavior. It helps us find out how the Application will behave when it is accessed by multiple users simultaneously. How to Perform SaaS Application Testing? SaaS Application Testing How to Perform SaaS Application Testing? The model of SaaS Application Development is considered one of the best Development models in recent times. And the reason being the rising prominence of cloud computing. According to surveys, more than 95% of business organizations are looking to adopt the SaaS model of cloud computing. This demands you to ensure your SaaS Application hosted on the cloud is functioning as designed for.

How to Choose an Augmented Reality App Developer? How to Choose an Augmented Reality App Developer? Augmented Reality Applications have become more than efficient in enhancing the digital strategies of an organization and improving a business. As a result of this, most businesses are looking to incorporate this thrilling piece of tech to evolve and gain significance in their respective industries. But not many organizations have the necessary skills in-house to implement this. Most businesses have been known to outsource Augmented Reality Development to specialists. If you are one of these, you need to know how to choose the right AR app development companies to partner with.

Top Cross Browser Testing Tools Top Cross Browser Testing Tools Cross-browser testing is performed to check if a Software Application is working as expected in different browsers. Users can open a Software Application in various browsers but sometimes, the Application does not work as it should in one browser and works perfectly in another. With efficient Cross-browser Testing, this issue is resolved. Best Cloud Apps for Organizations Best Cloud Apps for Organizations Business organizations are leaning increasingly on technology to increase productivity in their operations. Although the cloud has been around for quite a while now, many business organizations are still coming to terms to keep their workloads on-prem. How Augmented Reality Benefits Businesses in 2021? How Augmented Reality Benefits Businesses in 2021? When you think of Augmented Reality, what is the first thing that strikes? Games? Movies? Social Media filters?

What are Cloud Migration Services? What are Cloud Migration Services? What are Cloud Migration Services? Are you one of those companies that are still operating with on-premise infrastructure? Then you are in the right place. More than 65% of businesses are still known to be in the initial phases of their cloud migration projects. How to Choose an E-Commerce Application Testing Company? How to Choose an E-Commerce Application Testing Company? In recent decades, we have seen consumers moving towards new trends as technological advancements have paved the way for transformations in the way of business. Shopping on e-commerce websites via smartphones has become a new normal. As technologies continue to evolve, so do the expectations of the consumers. As convenient as e-commerce websites have been, customers expect them to be faster, more secure, and more user-friendly.

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