Communicating | Connective Management Managers spend quite a bit of their time communicating. Much of their day is spent having conversations with their own team members, co-workers, peer managers, upper management, customers, vendors and friends. When much of their success comes from their ability to communicate effectively, it makes sense that they utilize a multitude of communication tactics. One of the strategic devices that a manager can employ is the pause. That’s right! It’s interesting how powerful a pause can be. It’s easy to practice your pause. Speechwriters use the pause often to emphasize an important point. A pause will also give you some time to think about what you are doing. Pausing can also be a critical component of active listening. A pause can be used to show interest, and when you add a nod with a pause, it shows you are understanding what is being explained and gives the approval for the other person to continue talking. “Active” pauses are when you are using the pause to get a response.
Force Field Analysis - Decision-Making Skills from MindTools Analyzing the Pressures For and Against Change How to use Force Field Analysis, with James Manktelow & Amy Carlson. Force Field Analysis is a useful decision-making technique. It helps you make a decision by analyzing the forces for and against a change, and it helps you communicate the reasoning behind your decision. You can use it for two purposes: to decide whether to go ahead with the change; and to increase your chances of success, by strengthening the forces supporting change and weakening those against it. About the Tool Force Field Analysis was created by Kurt Lewin in the 1940s. You use the tool by listing all of the factors (forces) for and against your decision or change. You can then look at strengthening the forces that support the change and managing the forces against the change, so that it's more successful. How to Use the Tool To carry out a Force Field Analysis, use a blank sheet of paper or whiteboard, or download our worksheet. What business benefit will the change deliver?
The Art of Business Influence – Selling without Selling | Mark Jeffries A Virtual Training course designed to elevate subscribers into: Trusted AdvisorsPersuasive CommunicatorsKey Influencers Mark Jeffries has taken all the ideas from his books and keynote speeches and packaged them within a unique and instantly useable e-learning experience. The course is very visual, engaging and interactive. If you would like to receive more details on how Mark’s course can benefit your business, please enter your contact details by clicking here To visit the home of The Mark Jeffries Communication Academy and to discover more about the course: “The Art of Business Influence – Selling without Selling” click below
The McKinsey 7S Framework - Strategy Skills Training from MindTools Ensuring That All Parts of Your Organization Work in Harmony Learn how to use the 7-S Framework, with James Manktelow & Amy Carlson. How do you go about analyzing how well your organization is positioned to achieve its intended objective? This is a question that has been asked for many years, and there are many different answers. While some models of organizational effectiveness go in and out of fashion, one that has persisted is the McKinsey 7-S framework. The 7-S model can be used in a wide variety of situations where an alignment perspective is useful, for example, to help you: Improve the performance of a company.Examine the likely effects of future changes within a company.Align departments and processes during a merger or acquisition.Determine how best to implement a proposed strategy. The McKinsey 7-S model can be applied to elements of a team or a project as well. The Seven Elements Let's look at each of the elements specifically: How to Use the Model Sounds simple? Strategy: Structure:
25 Acts of Body Language to Avoid post written by: Marc Chernoff Email Our body language exhibits far more information about how we feel than it is possible to articulate verbally. Most people are totally oblivious to their own body language , so the discipline of controlling these gestures can be quite challenging. Practice avoiding these 25 negative gestures: I speak two languages, Body and English. - Mae West Holding Objects in Front of Your Body – a coffee cup, notebook, hand bag, etc. Additional Reading and Sources: Photo by: Tony Blay If you enjoyed this article, check out our new best-selling book. And get inspiring life tips and quotes in your inbox (it's free)...
Stakeholder Engagement: Opportunities, Types and Vehicles | Change Leader's NetworkChange Leader's Network Linda Ackerman Anderson Dean Anderson Creating an effective stakeholder engagement strategy is an extremely important aspect of your overall change strategy. The more engagement you have, the more commitment and positive contribution you will have, and, as engagement goes up, resistance goes down. However, stakeholder engagement is not easy. It takes time and resources to coordinate involvement, and takes people away from their normal operational jobs. Engage in What? The first question to answer is, “In what change tasks do you want your stakeholders to engage?” You should begin thinking about engagement the moment you conceive your need to change. Early stakeholder engagement will cause your initial phases of change to be more complex, but you will have to deal with far fewer people problems during implementation if you engage people early. Who to Engage? Engage in What Ways? The diagram below breaks down the four classifications of engagement into eight different types of engagement.
The 4 Ways You Can Use Body Language To Influence Success If you see someone frowning, head bowed, shoulders slumped, it’s a fair bet they’re feeling low in confidence. But which came first: the slumped shoulders or the bad mood? Your body language doesn’t merely reflect your emotions, it’s often the cause. By learning some of the principal ways that your own posture, gestures, facial expression and even tone of voice affect your mind, you will be more aware of the factors influencing your mood, and give yourself an edge in presentations and negotiations. 1. Opening up your body and filling more space – known as a “power posture” – has been shown in studies to have a range of confidence-boosting effects. In a study published last year, Amy Cuddy and her colleagues at Harvard Business School showed that students gave more impressive speeches for a job interview if, beforehand, they’d spent two minutes in two power poses – one sitting, one standing. The next time you’re faced with an interview or public presentation, don’t pace nervously. 2. 3.
7 Tools to Assess and Accelerate Organizational Culture Change | Change Management | Change Management Consultant | Plan | Training | Business Change Management | Implementing Change What is Organizational Culture? “Organizational culture is the sum of values and rituals which serve as ‘glue’ to integrate the members of the organization.”- Richard Perrin Organizational culture can be described as the shared norms; unspoken rules, underlying assumptions; behaviours and expectations that govern the way people approach their work and interact with each other. Such norms and expectations shape how the organizational members believe they are expected to behave in order to fit in, get things done, and navigate through organizational politics. Organizational cultures are complex as they made up of multiple layers that have developed over time by influential characters. We have all had the feeling of arriving in a new organization and questioning some of the actions, but these actions have become so ingrained as “the way things are done around here” that they have become habit and people have stopped questioning the way they do things. Tools to assess Organizational Culture
4 Ways to Talk With a Deeper Voice Edit Article Discovering How You Sound NowImproving your capacity to change voice toneTraining your deeper voiceChecking on and maintaining your voice progress Edited by Garshepp, Carolyn Barratt, Flickety, Devil President and 27 others Have you ever wanted to speak with a well rounded, deeper voice? Ad Steps Method 1 of 4: Discovering How You Sound Now 1Listen to yourself to understand better how you sound now. 2Have fun paying attention to your tone of voice. Method 2 of 4: Improving your capacity to change voice tone 1Relax your throat. 3Breathe naturally. Method 3 of 4: Training your deeper voice 1Open your mouth quite naturally, in order to speak normally. 3Practice projecting your speaking voice. Method 4 of 4: Checking on and maintaining your voice progress 1Record your new voice with a good mic. 3Experiment with your deeper voice. Video Tips Warnings Do not strain your voice by forcing sounds that are uncomfortable, such as rasping (grinding) your vocal cords.
Change Management infoKit - Overview and Introduction Change is endemic in the education sector. The pressures for change come from all sides: globalisation, changes to the funding and regulatory regime, doing more with less, improving the quality of student learning and the learning experience, and the pace of change is ever increasing. Living with change and managing change is an essential skill for all. Change is also difficult. There are many different types of change and different approaches to managing change. It is a topic subject to more than its fair share of management fads, quick fixes and guaranteed win approaches. The following diagram describes the general route through the materials in the Kit: This infoKit was originally developed in 2006 out of a HEFCE Good Management Practice Project led by the University of Luton (now the University of Bedfordshire) entitled ‘Effecting Change in Higher Education’. The ‘Effecting Change’ team summarise their findings by the following observations:
Confident Body Language For Women - PeteSapper.com Your posture can reveal much about your mood, your attitude, the day you’re having - as well as give hints to others about what you’d like to have happen next. One of the most common scenarios I deal with in my confidence coaching practice is getting women mentally ready to make a massive impact at an upcoming major event. And one of the most powerful tools at my disposal when creating the mechanics of confident female body language is always guided visualizations. A technique I originally used coaching combat athletes before climbing into a ring or cage for a fight, it quite literally involves creating a vivid, 3 dimensional mental rehearsal of the situation that accounts for all of our perceptual systems - sight, sound, smell ... even taste. The reason? What Confidence Looks (and Moves) Like ... “When we think of nonverbals, we think of how we judge others. … We tend to forget, though, the other audience that's influenced by our nonverbals: ourselves” Are your shoulders back?
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