untitled FBI Secrets of Establishing Rapport: Interview with FBI Veteran Robin Dreeke Even if you’re the biggest introvert in the world, Robin Dreeke can get you to talk. As a 15-year FBI veteran and lead trainer for social engineering and interpersonal skills at the agency, Dreeke is a master of establishing rapport with just about anyone, and that includes the IT guy who never looks up from his keyboard. As head of the Behavioral Analysis Program, Dreeke often is asked by companies to help their leaders better communicate with their teams and increase collaboration . Dreeke says he finds the best way to establish rapport with others is by asking himself, “What do I want the other people to tell me or do for me, for the team or for the company?” Then he contemplates this question: “Why should they do it?” “In other words, not why I think they should, but why they think they should. That’s a formula any leader can use and is critical because it’s focused on developing trust, he says. AB: So what’s the fallout from such a strategy? Anita Bruzzese More Posts
From Google And Berg, A Superb Concept For Better Video Chatting In early 2011, the world was a slightly different place. Google+ and Google Hangouts weren’t out yet. And during this brief window of time, Google Creative Lab brought on creative studio Berg to work on a device--a physical product “encapsulating Google voice/video chat services.” They called it the Connection Box, or Connbox for short. Berg started by asking “what materials make up video.” Around this time, Berg began challenging video-conferencing convention. Finally, they began prototyping the Connbox itself in a series of prototypes. The shame is, the project was scrapped before Berg finished.
Style Journal Article Reporting Standards (APA Style JARS) We have published a revised version of our Privacy Statement. Please read these updated terms and take some time to understand them. Learn more Got it skip to main content Highlights Supplemental Resource on the Ethic of Transparency in JARS APA Style JARS Supplemental Glossary Guidelines Quantitative Research Use JARS–Quant when you collect your study data in numerical form or report them through statistical analyses. Qualitative Research Use JARS–Qual when you collect your study data in the form of natural language and expression. Mixed Methods Research Use JARS–Mixed when your study combines both quantitative and qualitative methods. What is APA Style JARS? APA Style Journal Article Reporting Standards (APA Style JARS) are a set of guidelines designed for journal authors, reviewers, and editors to enhance scientific rigor in peer-reviewed journal articles. The guidelines include information on what should be included in all manuscript sections for: For more information on APA Style JARS:
Don’t Get Defensive: Communication Tips for the Vigilant - Mark Goulston by Mark Goulston | 12:00 PM November 15, 2013 When we get defensive, we make it that much harder for our conversational counterparts to hear what we’re saying. We also make it harder to really listen to what *they* have to say. Soon, we’re shadow-boxing, defending ourselves against attacks that aren’t real, and wasting energy — and relationship capital — on damage control instead of solving the problem at hand. If you get hooked into defensiveness — and most of us do — you probably already know it. Well, I’ll tell you. After someone has said something that causes you to arch your back and want to become defensive: Strike 1 – Think of the first thing you want to say or do and don’t do that. Strike 2 – Think of the second thing you want to say or do and don’t do that, either. Strike 3 – Think of the third thing you want to say or do and then do that. The main reason to stop getting defensive is that it usually triggers the same response in the other person.
3 Paths Toward A More Creative Life Everyone can learn to be more creative, but to become very creative, I’ve come to believe you need to lead a creative life. In watching my best students, in examining the lives of successful entrepreneurs, and in seeing the process of the great Native American artists who I know, it is clear that how they live their daily lives is crucial to their success. I realize that it sounds very “zen-y” (which is OK by me), yet I come to this realization not through a search for spirituality or clarity but from simple observation. Creativity is in such demand today that when we apply for jobs, when we join organizations, or when we just meet other people, we are asked to present our creative selves. But we can’t do that unless we understand the nature of our own creativity, locate the sources of our originality, and have a language that explains our work. If you are one of the growing number of “creatives,” or want to become one, you need to lead a creative life. 1. For good reason. 2. 3.
28 Critical Thinking Question Stems For Any Content Area - 28 Critical Thinking Question Stems For Any Content Area by TeachThought Staff Critical thinking isn’t a skill, nor is it content knowledge or even evidence of understanding. In critical thinking, there is no conclusion; it is constant interaction with changing circumstances and new knowledge that allows for broader vision which allows for new evidence which starts the process over again. The purpose of this product is to help students practice this slippery ‘skill.’ By making them cards, they are not only easier to ‘keep around’–on your desk, on a shelf in a workstation area, or even copied and given to students– but more importantly, meaningful thinking can become a part of your daily routines. In adddition to the text, we’ve included a graphic below. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 28 Critical Thinking Question Stems For Any Content Area
6 hostage negotiation techniques that will get you what you want How does hostage negotiation get people to change their minds? The Behavioral Change Stairway Model was developed by the FBI’s hostage negotiation unit, and it shows the 5 steps to getting someone else to see your point of view and change what they’re doing. It’s not something that only works with barricaded criminals wielding assault rifles — it applies to most any form of disagreement. There are five steps: Active Listening: Listen to their side and make them aware you’re listening.Empathy: You get an understanding of where they’re coming from and how they feel.Rapport: Empathy is what you feel. The problem is, you’re probably screwing it up. What you’re doing wrong In all likelihood you usually skip the first three steps. And that never works. Saying “Here’s why I’m right and you’re wrong” might be effective if people were fundamentally rational. But they’re not. From my interview with former head of FBI international hostage negotiation, Chris Voss: The other steps all follow from it. 1. 2.
A scientific guide to saying "no": How to avoid temptation and distraction 9.9K Flares Filament.io 9.9K Flares × Learning how to say no is one of the most useful skills you can develop I found, especially when it comes to living a more productive and healthy life. Saying no to unnecessary commitments can give you the time you need to recover and rejuvenate. Saying no to daily distractions can give you the space you need to focus on what is important to you. And saying no to temptation can help you stay on track and achieve your health goals. But how do we actually get past the urgencies of everyday life and avoid distraction, so that we can focus the things that are really important to us? It seems like a big task, I wholeheartedly agree. How to Say No: Research Reveals the Best Way In a research study published in the Journal of Consumer Research, 120 students were split into two different groups. The difference between these two groups was saying “I can’t” compared to “I don’t.” Here’s what happened: Makes sense right? Why “I Don’t” Works Better Than “I Can’t”
How to improve your Critical Thinking skills: Interview with Dr. Gerald Nosich – Life Lessons In this article I interview an expert on Critical Thinking, Dr. Gerald Nosich from the Foundation for Critical Thinking, who has been teaching Critical Thinking since 1977 to find out how we can improve our Critical Thinking skills. In this article you will learn: Let’s start at the beginning… Michael: What is Critical thinking? Dr. One it’s reflective. So if I’m making a decision I can ask myself : “What assumptions am I making about this?” Or I can ask myself about the implications: “Well, if I make this decision, what’s likely to happen?” “And if I make this other decision, what’s likely to happen?” Notice I’m not just thinking about the decision I have to make, but I’m also reflecting on how I’m going about making the decision, that is I’m reflecting on my thinking about the decision. Now reflectiveness is a major part of critical thinking, but reflective all by itself does not make something “critical thinking”. Dr. “What assumptions am I making about how my child is doing in school?” Dr.
Active Listening - Communication Skills Training from MindTools Hear What People are Really Saying Learn how to hear the whole message by using active listening techniques. Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others. For instance: We listen to obtain information. Given all this listening we do, you would think we'd be good at it! Turn it around and it reveals that when you are receiving directions or being presented with information, you aren't hearing the whole message either. Clearly, listening is a skill that we can all benefit from improving. Tip: Good communication skills require a high level of self-awareness . About Active Listening The way to improve your listening skills is to practice "active listening." In order to do this you must pay attention to the other person very carefully. To enhance your listening skills, you need to let the other person know that you are listening to what he or she is saying. 1. 2. 3.