Presentations - The Presentation Most presentations are divided into 3 main parts (+ questions): As a general rule in communication, repetition is valuable. In presentations, there is a golden rule about repetition: Say what you are going to say,say it,then say what you have just said. In other words, use the three parts of your presentation to reinforce your message. We will now consider each of these parts in more detail. Introduction The introduction is a very important - perhaps the most important - part of your presentation. welcome your audienceintroduce your subjectoutline the structure of your presentationgive instructions about questions The following table shows examples of language for each of these functions. Body The body is the 'real' presentation. The body should be well structured, divided up logically, with plenty of carefully spaced visuals. Remember these key points while delivering the body of your presentation: Conclusion Use the conclusion to: Questions
USA – Comprendre et accueillir la clientèle américaine | Blog Expert - Formation Interculturelle L’interculturel est une véritable clef pour tous les professionnels du tourisme… Plus de 3 millions d’Américains ont visité la France l’année passée . Cette clientèle, aime surtout la Méditerranée et Paris pour son côté romantique, mais aussi pour son art de vivre. De nombreux Américains rêvent de visiter la France en couple pour vivre ce romantisme « à la française ». En comprenant un peu mieux cette culture et en améliorant notre accueil, ce chiffre pourrait plus que doubler en cinq ans ! Une perception très centriste justifiée L’Amérique est un continent à elle seule, ce qui rend les Américains inconscients des problèmes que suscite la cohabita- tion multiculturelle entre différents pays comme en Europe. Peu d’Américains connaissent donc notre histoire et encore moins notre technologie. Hamburgers et Coca-Cola, mais pas que ça… Si à nos yeux et de façon caricaturale, les Américains ne savent pas vivre et manger, ils savent en tout cas créer de la richesse ! Le vin en guise d’apéritif !
BBC Learning English | Talking business | Presentations: Opening Sir Richard Branson allows his staff to take unlimited holiday Sir Richard Branson, the boss of Virgin Group which employs more than 50,000 people around the world and operates in more than 50 countries, is offering his personal staff of 170 unlimited holiday time. Sir Richard Branson explained the move on his website.“There is no need to ask for prior approval and neither the employees themselves nor their managers are asked or expected to keep track of their days away from the office. It is left to the employee alone to decide if and when he or she feels like taking a few hours, a day, a week or a month off, the assumption being that they are only going to do it when they feel a hundred per cent comfortable that they and their team are up to date on every project and that their absence will not in any way damage the business – or, for that matter, their careers!” “The best way to meet any challenges is to build a culture of trust within the organisation. So would you allow your staff unlimited holiday time?
The business strategy behind Disney’s magical experiences Last week, 250 GTA business professionals participated in “Disney’s Approach to Business Excellence,” an all day workshop offered through the Disney Institute and organized by McMaster University’s DeGroote School of Business in partnership with the Certified General Accountants of Ontario (CGA). Workshop attendees watched case studies, answered questions, and participated in several group exercises led by Bryan Tabler and Amy Rossi, two facilitators from the Disney Institute and veteran employees of Disney. The goal of the day was to learn the strategies Disney believes are key to the successful maintenance of The Walt Disney Company. Leadership Excellence According to the Disney Institute, the foundation for successful leaders is communication. “The word ‘no’ shuts down hopes,” said Bryan Tabler, Disney Institute facililtator. Sylvia Scott is the donor relations representative for the Salvation Army. “I came here thinking it would be primarily about customer service,” said Ms. Ms.
Starbucks needs to start over - Stealing Share I just happened to stumble across an article in the February 1, 2010 issue of Time entitled, “Starbucks Can Smell Growth”. It’s an interview with Starbucks founder and CEO, Howard Schultz, who retired in 2000 only to return in 2008 to a Starbucks in trouble. The article goes on to mention how consumer-spending habits have changed in these times of financial difficulty and that Starbucks hopes its entrance into the instant coffee market will once again transform the company into a financial darling. I don’t really feel that Starbucks’ trouble was or is the economy. I think the main reason they got into trouble is they truly lost sight of their brand. I know I’m not alone in seeing an evolution in Starbucks that has not been for the better. If by chance I do run into Starbucks — that’s all I do. Sales may be down because of the financial crisis, but sales were down before then. Starbucks needs to return to the blackboard and rethink things, like their own brand.