Ericka Fernandez
Best online training course for Customer Support. Course Overview: As a marketing teacher in this part of the world, it was difficult to convince my students what customer service meant, let alone guaranteed customer satisfaction’ or 100 percent satisfaction’ and better yet money back guarantee’.
The definition of customer service varies and can be best studied as customer service AND customer support/satisfaction as on the two ends of the spectrum. Conducting Annual Employee Review, Elearning Certification Course. Course Overview: An annual review can help you keep your employees happy, engaged, and focused.
It is human nature to want to succeed. Giving your employees feedback on their positive and negative attributes is part of the pathway to success. A poorly designed annual review can have the reverse effect. With our Conducting Annual Employee Reviews workshop, the participants will discover how to conduct a well-designed employee review. Key Objectives Of The Course: Life Coaching Essentials Skill Training Certification Course. Course Overview: Alexander-the-Great never had a Life Coach but he valued learning so highly, that he used to say he was more indebted to Aristotle for giving him knowledge than to his father Philip for life.
In our times, many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This misconception often leads people to believe they do not need a life coach since they feel as though nothing is wrong with their mental health. Elearning Translation and Localization Services. The Team at Swift were fantastic with project management, when I first started this project it was with an employee no longer at swift. However this was not an issue and it was taken over smoothly, I’m super stoked. Communication was great!! I had replies within hours. The quality of my induction is amazing, I can recommend swift highly enough, I’ll be returning for more inductions soon. Even though this was a project that spanned a very long time, Swift made their implementations and built the course very quickly.
Cyber Security Online Course – The More Digital Technology, The More Cyber Attacks!!! Yes, once upon a time everything was in paper and the only option to attack was stealing physically.
Whereas now everything has been transformed from paper-based materials to digital content. This gave scope to the hackers to decode the programs and destroying/ stealing the sensitive information. As a preventive method, to protect from being stolen or hacked, there needs a Cyber Security. Cyber Security is the preventive method to protect your digital content from being hacked. It is playing a major role in protecting systems, networks and data from unlawful activities or aimed for misuse of digital content.
Here is an eLearning course in which you can gain knowledge on cyber security and the types of cyber security. Implementing effective security measures will not only offer liability protection, but also increases efficiency and productivity. Archive and Record Management Online Training Course. Course Overview: What is and is not a Record & to keep or not to keep…. that’s why ancient folks wrote their history on walls, because they were smart enough to know that, if they put it in the files, it would be lost forever.
Well, times have changed & records are now in every organization. From purchasing reciepts to tax documents to communications, they need to be identitied and managed properly. The method of records management that a company uses should be tailored to fit the needs of the organization. There are, however, some basic concepts in most records management systems.
Key Objectives Of The Course: Define records and archivesAnalyze records in contextClassify recordsUnderstand different systemsMaintain and convert records Course Outline: Module One: Getting Started IcebreakerHousekeeping ItemsThe Parking LotWorkshop Objectives. Case Study on Conversion of Gamified Flash Courses to HTML5 courses. Mobile Learning Solutions with Flash to HTML5 Conversion – Case Study. Let’s see a case study where we have successfully exhibited the legacy content conversion services.
Company’s Outline: A prominent e-commerce company having a diversified experience of providing fast-moving goods to its customers approached us for conversion of Flash to HTML5 elearning courses. Three sets of courses each consisting of 70 flash slides need to be converted into HTML5 and also need to transform into multi-lingual eLearning programs to reach global audience in their native languages. Proposed Solution: As there are no source files with the client, they gave us all the supporting files which include .swf, .xml, JavaScript, reference publish output file and media files such as audio & video in a structured format. Process We Followed: On getting all the necessary files from the clients we have started our development process in this way. Best Cost Reduction Techniques For Flash to HTML5 Conversion. Gamut of techniques is available to reduce your cost while converting Adobe Flash based courses to HMTL5.
Flash has serious browser and incompatibility issues which need to be overcome. HTML5 is bundled with many advanced features like semantic enrichment, rich media support, and cross-browser compatibility, etc. So, it’s time to upgrade and convert legacy courses to HTML 5. In the present scenario, some of the companies mainly focus on Flash to HTML5 conversion services.
HTML5 – The Future of Responsive eLearning Courses. Undoubtedly, Adobe Flash was ever-popular and gold-standard of eLearning course creation that was absolutely rich in high level interactivity, engaging animation, graphics, flexibility, diversity, uniformity, etc.
Unfortunately, incompatibility issues and Stagnant progress has made Flash a fewest option now-a-days. As learning methodologies took the digital route, inevitable thanks to the wave of new standard in the world of eLearning i.e., HTML5 which became new favorite among eLearning professionals. Why Custom eLearning Development Over Off-The-Shelf Courses? If you want to introduce online courses or eLearning in your organization, there are two options – off-the-shelf content and custom eLearning.
Off-the-shelf content is convenient as the courses are ready to go. You just need to assign the users. But the content will not be customized as per your organizations requirement. Whereas in custom e-learning you can personalize the content according to the needs of the target audience. A typical organization structure consists of various departments with different functionalities. Custom eLearning. Swift specialises in developing custom eLearning content based on modern instructional design and visual design principles to create an impactful learning experience. Our Instructional/Visual Designers use interactive elements such as animations, stories, scenarios, gamification, themes, learning content and interactions to keep learners engaged and involved.
Convert PowerPoint To eLearning. The Team at Swift were fantastic with project management, when I first started this project it was with an employee no longer at swift.
However this was not an issue and it was taken over smoothly, I’m super stoked. Communication was great!! I had replies within hours. The quality of my induction is amazing, I can recommend swift highly enough, I’ll be returning for more inductions soon. Flash to HTML5 Conversion Services.