52 Weeks of UX
The user experience is made up of all the interactions a person has with your brand, company, or organization. This may include interactions with your software, your web site, your call center, an advertisement, with a sticker on someone else’s computer, with a mobile application, with your Twitter account, with you over email, maybe even face-to-face. The sum total of these interactions over time is the user experience. The interaction designer plans for these moments. User experience spans multiple practices. Web designers, traditionally secure in the role of page creators, now have a wider purview.
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User Experience Books for Beginners
A request for help. Through @uxbooks, my twitter feed for all things UX book related, I regularly get asked to recommend books to people and more often than not, it’s to suggest entry-level publications. Normally, when I’m feeling particularly lazy, my default response is to point them in the direction of Steve Krug’s seminal book Don’t Make Me Think. Although deserving of the praise it’s received, I thought it might be a touch unfair to only ever line Mr. If you’re a seasoned UX professional, chances are you’ve heard of most of these books; in fact you’ve probably read, re-read, lost/sold/given-away, re-bought, and read them again just for old times’ sake, but hopefully there are a couple included that you may not have seen or considered reading before. A Project Guide to UX Design (by Russ Unger and Carolyn Chandler) A Project Guide to UX Design. I must confess I haven’t read this book yet, but due to such popular opinion, I chose to include it at the top of the list. Bill Gates
User laziness = user smartness, and why this is really important. A blog by Harry Brignull, User Experience Designer & Consultant — A blog by Harry Brignull, User Experience Designer & Consultant
Note: This post might be a little dated. It was published in November 2008. User research is a funny thing. It’s true. It’s not negative. To quote Philip Johnson Laird (one of my favourite cognitive scientists): A calculator blindly follows the rules for multiplication or addition. The concept of productive laziness forms a valuable underpinning for our understanding of theories like information foraging, information scent, scan reading, and generally of user behaviour online. To put it simply: we are in the business of enabling users to be productively lazy in new and useful ways.
UX Myths
Sketchboards: Discover Better + Faster UX Solutions
The sketchboard is a low-fi technique that makes it possible for designers to explore and evaluate a range of interaction concepts while involving both business and technology partners. Unlike the process that results from wireframe-based design, the sketchboard quickly performs iterations on many possible solutions and then singles out the best user experience to document and build upon. It’s what we do well Designers love the “breakthrough moments” in a working relationship. Those times when you suddenly reveal a picture of a solution that really nails the problem and gives everyone on the team a reason to cheer. Such moments bring together many of the most valuable capabilities of a designer, as follows: The trouble is that these moments are all too rare on normal design and development projects. Where wireframes fear to tread The wireframe—default design tool of most UX professionals—is a significant part of this problem. Wireframes constrain your creativity.
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UX Booth: User Experience & Usability Blog
Putting people first
Big Data powers the modern world. What do we gain from Big Data? What do we lose? Al Jazeera America examines the role of technology and the implications of sharing personal information in the network’s first graphic novella, Terms of Service: Understanding Our Role in the World of Big Data. The new comic novella, available on Al Jazeera America’s website at is a thought provoking, entertaining field guide to help smart people understand how their personal, and often very private, data is collected and used. Co-produced by well-known cartoonist Josh Neufeld and Al Jazeera America reporter Michael Keller, Terms of Service is an entertaining feature that follows characters “Josh and Michael” as they journey through the challenges of digital privacy and other issues consumers should be aware of in the “brave new world” of technology and Big Data. Josh Neufeld is a nonfiction cartoonist living in Brooklyn.
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