Japanac u Zagrebu - banka.hr Bankamagazin Objavljeno 09.52, 01.07.2011. Piše Željko Ivanković, glavni urednik Banke U četvrtak, 30. lipnja časopis Banka organizirao je u Zagrebu, u Novinarskom domu, predavanje japanskog veleposlanika Yoshia Tamure: Rebirth of Japan & a brief Review of Croatian Economy (Ponovno rođenje Japana & kratki pregled hrvatskog gospodarstva). Iako je predavanje bilo na engleskom i u vrijeme kad su godišnji odmori već počeli, posjet je bio dosta dobar. Rijetko koji od oko sedamdeset-osamdeset posjetilaca napustio je dvoranu prije kraja sat i četvrt dugog predavanja, premda ozvučenje nije najbolje funkcioniralo, a i veleposlanik Tamura nije uvijek govorio u mikrofon. Nakon predavanja, većina od onih s kojima sam razgovarao bila je zadovoljna, neki i jako. Pitanje je, naime, koliko su se zapravo razumjeli, odnosno koliko Hrvati uopće žele razumjeti ono što Japanci govore. Nedavno je na televiziji Marijana Petir, zastupnica HSS-a, govorila o tome "da treba uzeti u obzir da je Hrvatska prošla rat".
The Eight Elements of TQM-Framework Total quality management Total quality management (TQM) consists of organization-wide efforts to install and make permanent a climate in which an organization continuously improves its ability to deliver high-quality products and services to customers. While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously-developed tools and techniques of quality control. TQM enjoyed widespread attention during the late 1980s and early 1990s before being overshadowed by ISO 9000, Lean manufacturing, and Six Sigma. History[edit] In the late 1970s and early 1980s, the developed countries of North America and Western Europe suffered economically in the face of stiff competition from Japan's ability to produce high-quality goods at competitive cost. Development in the United States[edit] From the Navy, TQM spread throughout the US Federal Government, resulting in the following: Features[edit] The key concepts in the TQM effort undertaken by the Navy in the 1980s include:[11] Joseph M. [edit]
Six Sigma vs. Total Quality Management May 28, 2007 | Author: PM Hut | Filed under: Quality Management Six Sigma vs. Total Quality Management By Tony Jacowski Six Sigma is a relatively new concept as compared to Total Quality Management (TQM). However, when it was conceptualized, it was not intended to be a replacement for TQM. Both Six Sigma and TQM have many similarities and are compatible in varied business environments, including manufacturing and service industries. Total Quality Management Total Quality Management is often associated with the development, deployment, and maintenance of organizational systems that are required for various business processes. Comparison To Six Sigma In comparison, Six Sigma is more than just a process improvement program as it is based on concepts that focus on continuous quality improvements for achieving near perfection by restricting the number of possible defects to less than 3.4 defects per million. The basic difference between Six Sigma and TQM is the approach. Conclusion
The Three Windows of Opportunity A new book, Made in China, delivers lessons learned by Chinese entrepreneurs in the rugged and dynamic environment of that country. This excerpt zeros in on determining if your timing is right: Is the window of opportunity open? by Donald N. Sull with Yong Wang Editor's note: We all know the stories of famous American entrepreneurs such as Henry Ford, Andrew Carnegie, and Bill Gates. Three windows of opportunity Golden opportunities hold out the promise of great rewards but generally require risky concentration of resources without the benefit of knowing whether the bet will pay off. These questions of whether the customer need is real and the potential market big enough to constitute a golden opportunity are critical. The reality of golden opportunities, however, is more complicated. Is the market poised to take off? [ Buy this book ] Footnotes: 1. 2. 3. 4.
Quality assurance Quality Assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers. QA is applied to physical products in pre-production to verify what will be made meets specifications and requirements, and during manufacturing production runs by validating lot samples meet specified quality controls. QA is also applied to software to verify that features and functionality meet business objectives, and that code is relatively bug free prior to shipping or releasing new software products and versions. Suitable quality is determined by product users, clients or customers, not by society in general. History[edit] Initial efforts to control the quality of production[edit] During the Middle Ages, guilds adopted responsibility for quality control of their members, setting and maintaining certain standards for guild membership[citation needed]. Wartime production[edit] Postwar[edit] Failure testing[edit] Journals[edit]
What are the benefits of Kaizen? - Introduction to Kaizen By Steve Stephenson Kaizen is a system of continuous improvement in quality, technology, processes, company culture, productivity, safety and leadership. We'll look at Kaizen by answering three questions: What is Kaizen? What are the benefits of Kaizen? Kaizen was created in Japan following World War II. Kaizen is a system that involves every employee - from upper management to the cleaning crew. In most cases these are not ideas for major changes. Suggestions are not limited to a specific area such as production or marketing. Kaizen in Japan is a system of improvement that includes both home and business life. In business Kaizen encompasses many of the components of Japanese businesses that have been seen as a part of their success. Kaizen involves setting standards and then continually improving those standards. More information about Kaizen: Benefits of Kaizen - What Kaizen can do for you. 5S - A 5S Program is often associated with Kaizen.
Data Envelopment Analysis - encyclopedia article about Data Envelopment Analysis. Data envelopment analysis (DEA) is a nonparametric method in operations research and economics for the estimation of production frontiers. It is used to empirically measure productive efficiency of decision making units (or DMUs). Non-parametric approaches have the benefit of not assuming a particular functional form/shape for the frontier, however they do not provide a general relationship (equation) relating output and input. "The framework has been adapted from multi-input, multi-output production functions and applied in many industries. History In microeconomic production theory a firm's input and output combinations are depicted using a production function. Building on the ideas of Farrell (1957), the seminal work "Measuring the efficiency of decision making units" by Charnes, Cooper & Rhodes (1978) applies linear programming to estimate an empirical production technology frontier for the first time. Techniques "DEA has been used for both production and cost data. Example References
5S (methodology) Tools drawer at a 5S working place 5S is the name of a workplace organization method that uses a list of five Japanese words: seiri, seiton, seiso, seiketsu, and shitsuke. Transliterated or translated into English, they all start with the letter "S".[1] The list describes how to organize a work space for efficiency and effectiveness by identifying and storing the items used, maintaining the area and items, and sustaining the new order. The decision-making process usually comes from a dialogue about standardization, which builds understanding among employees of how they should do the work. There are five primary 5S phases: They can be translated from the Japanese as Sort, Systematize, Shine, Standardize and Self-Discipline. Remove unnecessary items and dispose of them properlyMake work easy by eliminating obstaclesProvide no chance of being disturbed with unnecessary itemsPrevent accumulation of unnecessary items Other phases are sometimes included e.g. safety, security, and satisfaction.
What Is 5S? - Sort, Set In Order, Shine, Standardize, Sustain By Steve Stephenson 5S is a basic, fundamental, systematic approach for productivity, quality and safety improvement in all types of business. What is 5S? A 5S (Five S) program is usually a part of, and the key component of establishing a Visual Workplace and are both a part of Kaizen - a system of continual improvement - which is a component of lean manufacturing. The 5S program focuses on: having visual orderorganizationcleanliness standardization The results you can expect from a 5S program are: improved profitability, efficiency, service and safety. The principles underlying a 5S program at first appear to be simple, obvious common sense. What are the Five Ss? 5S was developed in Japan and stands for the Japanese words seiri (tidiness), seiton (orderliness), seiso (cleanliness), seiketsu (standardization), and shitsuke (discipline). Use the following links to learn more about 5S The first step in making things cleaned up and organized. Read more » Read more » Read more » What will 5S cost me?