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Active Listening: Improve Your Ability to Listen and Lead This guidebook is available for eBook purchase and download from Apple's iBookstore; Amazon's Kindle; Google eBooks; Sony iStore, and other reputable distributors of eContent. A Free Membership That Supports Your Leadership Needs - Join and Save Did you know that you can join the open and always-free myCCL at no cost and get a discount on this CCL Press Publication?
Empathic Listening The Benefits of Empathic Listening Empathic listening (also called active listening or reflective listening) is a way of listening and responding to another person that improves mutual understanding and trust. It is an essential skill for third parties and disputants alike, as it enables the listener to receive and accurately interpret the speaker's message, and then provide an appropriate response. The response is an integral part of the listening process and can be critical to the success of a negotiation or mediation. Among its benefits, empathic listening
Five Leadership Lessons From James T. Kirk “Risk is our business. That’s what this starship is all about. That’s why we’re aboard her.”Whenever an interesting or challenging mission came up, Kirk was always willing to put himself in harm’s way by joining the Away Team. Active listening Active listening is a communication technique used in counselling, training and conflict resolution, which requires the listener to feed back what they hear to the speaker, by way of re-stating or paraphrasing what they have heard in their own words, to confirm what they have heard and moreover, to confirm the understanding of both parties.[citation needed] Comprehending[edit] Comprehension is "shared meaning between parties in a communication transaction". This is the first step in the listening process.
Don’t Get Defensive: Communication Tips for the Vigilant - Mark Goulston by Mark Goulston | 12:00 PM November 15, 2013 When we get defensive, we make it that much harder for our conversational counterparts to hear what we’re saying. We also make it harder to really listen to what *they* have to say. Soon, we’re shadow-boxing, defending ourselves against attacks that aren’t real, and wasting energy — and relationship capital — on damage control instead of solving the problem at hand. If you get hooked into defensiveness — and most of us do — you probably already know it. It’s likely come up in conversations with your boss or your spouse. A scientific guide to saying "no": How to avoid temptation and distraction 2K Flares Filament.io 2K Flares × Learning how to say no is one of the most useful skills you can develop I found, especially when it comes to living a more productive and healthy life. Saying no to unnecessary commitments can give you the time you need to recover and rejuvenate. Saying no to daily distractions can give you the space you need to focus on what is important to you. And saying no to temptation can help you stay on track and achieve your health goals.
FBI Secrets of Establishing Rapport: Interview with FBI Veteran Robin Dreeke Even if you’re the biggest introvert in the world, Robin Dreeke can get you to talk. As a 15-year FBI veteran and lead trainer for social engineering and interpersonal skills at the agency, Dreeke is a master of establishing rapport with just about anyone, and that includes the IT guy who never looks up from his keyboard. As head of the Behavioral Analysis Program, Dreeke often is asked by companies to help their leaders better communicate with their teams and increase collaboration .
6 hostage negotiation techniques that will get you what you want How does hostage negotiation get people to change their minds? The Behavioral Change Stairway Model was developed by the FBI’s hostage negotiation unit, and it shows the 5 steps to getting someone else to see your point of view and change what they’re doing. It’s not something that only works with barricaded criminals wielding assault rifles — it applies to most any form of disagreement. There are five steps: Active Listening: Listen to their side and make them aware you’re listening.Empathy: You get an understanding of where they’re coming from and how they feel.Rapport: Empathy is what you feel.
The One Conversational Tool That Will Make You Better At Absolutely Everything Ask yourself: If you could interview like Walter Cronkite, would you get more value from your meetings? Would your mentors become more valuable? Would your chance encounters with executives in elevators and thought leaders in conferences yield action items and relationships? The answer is yes. Praise versus Encouragement Most of us believe that we need to praise our children more. However, there is some controversy regarding this point. If we always reward a child with praise after a task is completed, then the child comes to expect it.
HOW DOES NONVIOLENT COMMUNICATION WORK? NVC offers many tools for connecting with others in ways that serve life. Nonviolent Communication can dramatically improve our relationships by helping us focus our attention on: Empathic understanding of others – without compromising our values, and Honest expression of our feelings and needs – without blame or judgment
6 Exercises To Strengthen Compassionate Leadership Disney has been known for its litigious nature in the past, going so far as to change copyright law in order to keep Mickey Mouse out of public domain. That's why it's kind of weird that a movie filmed at Disney World, unapproved by the Mouse House, even exists at all. After making a splash at Sundance this year, though, the intriguing Escape From Tomorrow appears to be heading for a theatrical release--and the first trailer is now online. First-time director Randy Moore shot the film at the Florida theme park, guerrilla-style, over a series of visits with his crew and an unknown cast. Details of the terms Moore worked out with Disney remain under wraps for now, but the controversial matter seems to be settled. While the circumstances surrounding Escape's production have dominated the conversation thus far, with the release of this trailer, perhaps talk will shift to the movie itself.
Science, Creativity and the Real World Gifted Homeschoolers Forum Science, Creativity and the Real World: Lessons Learned from the U.S. Homeschool Community By Corin Barsily Goodwin and Mika Gustavson, MFT A great deal of concern surrounds the lack of quality in science education in the United States. A simple Google search of “science education in America” brings up link after link on the horrific failure of standards and the many additional problems inherent in the current system of education.
What schools need: Vigor instead of rigor - The Answer Sheet This was written by Joanne Yatvin, a veteran public school educator, author and past president of the National Council of Teachers of English. She is now teaching part-time at Portland State University. A version of this was originally published in the Atlanta Journal Constitution. By Joanne Yatvin Though my years in the classroom are long past, at heart I am still a cranky old English teacher who bristles at some of the neologisms that have crept into public language. I never tack “ly” onto ordinal number words, or say “myself” when I mean “I” or “me.”