fRSf7j1qGZw0qOz-V65rDh_T2dc. Home. Association for Conflict Resolution. Conflict Information Consortium. Beyond Reason. The Third Side - Conflict Resolution. Welcome - Conflict Competent - conflict books, conflict speakers, conflict teleconferences, conflict webinars. The Program on Negotiation at Harvard Law School. The Program on Negotiation (PON) is a consortium program of Harvard University, Massachusetts Institute of Technology, and Tufts University and serves as an interdisciplinary research center dedicated to developing the theory and practice of negotiation and dispute resolution in a range of public and private settings.
PON’s mission includes nurturing the next generation of negotiation teachers and scholars, helping students become more effective negotiators, and providing a forum for the discussion of ideas. Founded in 1983 and based at Harvard Law School, PON is a consortium program of Harvard University, Massachusetts Institute of Technology, and Tufts University, with scholars and students from numerous fields of study, including law, business, government, psychology, economics, anthropology, the arts, and education.
Insight. Expert Analysis. Tips. All brought to you from the blog at the Program on Negotiation at Harvard Law School. Communicating Effectively During Conflict. I’m not arguing.
I’m just talking to myself. Nicholas Eisaguirre Evans, Age 4 Preparing to Listen When we’re arguing during a conflict, most of us are not listening; we are, as my son says, “just talking to ourselves.” Clearly, one of the most important conflict resolution skills is listening. Most of us understand the importance of preparing ourselves to speak, but few of us think about preparing to listen. In order to listen, we have to quiet our minds, to silence what my friend, Caryle, calls “the rock band in our heads.” Part of the problem is our lack of understanding about how our minds work and how the mind and our senses interact, especially what we hold in our mind as “truths.”
My grandmother, Viva, became hard of hearing as she aged. And no wonder! Viva had heard enough! Communication and conflict resolution. Ten Conflict Resolution Mistakes To Avoid. Conventional wisdom (and research) says that good communication can improve relationships, increasing intimacy, trust and support.
The converse is also true: poor communication can weaken bonds, creating mistrust and even contempt! Here are some examples of negative and even destructive attitudes and communication patterns that can exacerbate conflict in a relationship. How many of these sound like something you’d do? 1. Avoiding Conflict Altogether: Rather than discussing building frustrations in a calm, respectful manner, some people just don't say anything to their partner until they're ready to explode, and then blurt it out in an angry, hurtful way. These assertiveness communication skills can help you to say things in a way where you will be more likely to be heard, without being disrespectful to the other person. 2. 3. When something happens that they don’t like, some blow it out of proportion by making sweeping generalizations. 4. 5. Conflict Resolution Skills: Turning Conflicts into Opportunities. Understanding conflict in relationships Conflict arises from differences, both large and small.
It occurs whenever people disagree over their values, motivations, perceptions, ideas, or desires. Sometimes these differences appear trivial, but when a conflict triggers strong feelings, a deep personal need is often at the core of the problem. These needs can be a need to feel safe and secure, a need to feel respected and valued, or a need for greater closeness and intimacy. Conflicts arise from differing needs Everyone needs to feel understood, nurtured, and supported, but the ways in which these needs are met vary widely. Think about the conflicting need for safety and continuity versus the need to explore and take risks. The needs of both parties play important roles in the long-term success of most relationships, and each deserves respect and consideration.
Conflict 101 A conflict is more than just a disagreement. Conflict may feel more threatening to you than it really is. Conflict Communications. Www.odu.edu/~jritz/oted885/ManagingCommunicationConflict.pdf. Www.columbia.edu/~rmk7/PDF/Confl.pdf. Communication that works. Purpose of Anger. Wisdom of Listening - Mark Brady. Words that Work. Interpersonal Conflict and Effective Communication.