Patrick - Digital Maturity in Government: Lofty Ambitions Seldom Lead to Tangible Impacts. Patrick - Demand for AI skills in jobs: Evidence from online job postings. Christina- Best Practices for Creating an Agile Data-Driven Strategy » Posts. Government agencies have been working toward a digital transformation — accelerated by the COVID-19 pandemic — but the shift to a data-driven strategy is something of a new frontier.
Agencies must build a culture of data intelligence. And that begins with data governance, which manages availability, security and usability while providing a framework for enforcing policies. A strong, consistent data governance strategy enables greater collaboration within agency units, such as IT and business, and among outside agencies, all of which leads to innovative solutions and, ultimately, better services. In addition to laying the foundation for data intelligence, agencies need to guarantee their data’s availability and integrity.
And an industry partner can provide the experience, skills and technology to help guide the implementation of a sound strategy, deriving the greatest value from the data while meeting security, privacy and compliance requirements. 1. 2. 3. 4. 5. Christina- Five insights about harnessing data and AI from leaders at the frontier. What was once unknowable can now be quickly discovered with a few queries.
Decision makers no longer have to rely on gut instinct; today they have more extensive and precise evidence at their fingertips. Audio New sources of data, fed into systems powered by machine learning and AI, are at the heart of this transformation. The information flowing through the physical world and the global economy is staggering in scope. It comes from thousands of sources: sensors, satellite imagery, web traffic, digital apps, videos, and credit card transactions, just to name a few. The potential is being borne out every day—not only in the business world but also in the realm of public health and safety, where government agencies and epidemiologists have relied on data to determine what drives the spread of COVID-19 and how to reopen economies safely. But the sheer abundance of information and a lack of familiarity with next-generation analytics tools can be overwhelming for most organizations.
Christina- The risks of rushing to internet voting in Ukraine. A member of an election commission carries a mobile ballot box in Ivano-Frankivsk region during Ukraine's May 2014 presidential election.
(REUTERS/Kacper Pempel) Ukraine’s public governance system is in dire need of transformation and President Zelenskyy has identified digitization as the best route towards greater accessibility and accountability. “Our goal is to make sure that all relations with the state can be carried out with the help of a regular smartphone and the internet,” commented Zelenskyy during the presentation of the government’s Diia mobile application in February 2020. However, a promised move towards internet voting for Ukrainian elections may be premature for the country’s fledgling democracy. Christina- EPRS ATA(2021)690527 EN. Mélodie - Powering Good: Insights from Nesta’s AI for Good programme. Cybersecurity and Infrastructure Security Agency: Actions Needed to Ensure Organizational Changes Result in More Effective Cybersecurity for Our Nation.
Remote sensing and machine learning - POST. Environmental remote sensing involves the use of satellites and other air-borne instruments to collect data about the environment.
Substantial quantities of data are produced in this way and environmental remote sensing is now considered an area of Big Data. Experts are using artificial intelligence (AI) tools such as machine learning for more efficient data analysis of such data. Machine learning algorithms allow a system to learn and improve from data and experience without being specifically programmed, reducing the level of human intervention. This data-driven approach means valuable information about a natural phenomenon can be extracted from the data alone.
Mélodie - AI and healthcare - POST. There is increasing interest in the use of AI in healthcare among academics, industry, healthcare professionals, and policymakers.
AI has the potential to improve health outcomes and offer cost savings through reducing the time spent by staff on routine work. While some AI systems are commercially available, few are currently used widely in the NHS. Most AI products for healthcare are still at the research or development stage, with some being trialled or evaluated in NHS settings. In the 2017 Industrial Strategy the UK Government stated its aim to use data and AI to “transform the prevention, early diagnosis and treatment of chronic diseases by 2030.”
Christina - Europe moves towards 6G. I am very glad to announce the delivery of an important milestone achieved with my team, colleagues in the Commission, key stakeholders and Member States towards European technology capacities in the global race to 6G.
The proposal for the Joint Undertaking on Smart Networks and Services (SNS) towards 6G, adopted last week by the Commission, is part of the Single Basic Act establishing the set of nine Joint Undertakings under Horizon Europe. There is an earmarked €900 million of Commission funding, to be matched through co-funding by industry. The proposal will now be discussed among Member States in the Council with a planned launch later this year.
Hello, World: Artificial intelligence and its use in the public sector. Government sets out new plans to help build trust in use of digital identities. Public invited to contribute to draft rules around data protection, security and inclusivity Part of work to help people prove who they are without the need for physical documents Aim is to make people’s lives easier and boost the country’s £149 billion digital economy The government has today published its draft rules of the road for governing the future use of digital identities.
Mélodie - IT leadership in the next normal. Territoires innovants en Économie sociale et solidaire liaison et transferts. L’équipe du TIESS termine en ce moment une première étape d’une synthèse de connaissances sur le sujet de la gouvernance des données et des fiducies de données.
Mélodie - Balado 3 - Cybersécurité, plus qu'une menace virtuelle. Dans le contexte de la sécurité de l’information qui vise à protéger la disponibilité, l’intégrité et la confidentialité des informations des personnes et des organisations, on dénote de plus en plus de publications faisant mention de cyberattaques visant des entreprises partout dans le monde.
Mélodie - 7 security practices that enable mission outcomes. Written by Steve Caimi and Peter Romness Jan 28, 2021 | FEDSCOOP Steve Caimi is a security specialist Cisco with nearly 25 years in cybersecurity.
Peter Romness, cybersecurity principal at Cisco, brings over a decade of experience advising IT leaders in the U.S. government. There’s no shortage of things to do in cybersecurity. 2020 in particular posed acute challenges for federal agencies as they pushed forward a range of new cloud-based tools to support and secure the remote workforce. Now, as IT leaders evolve their strategies for 2021, questions about security will be top of mind for many. Brève - Action plan on Integration and Inclusion 2021-2027 : Digital public services as an enabler. PP - AI chatbot to replace and improve governmental e-services — e-Estonia. Have you ever felt an urgent need to communicate with the state authorities after business hours? Or found yourself in a situation when you are not sure which public power is responsible for specific services?
You are not alone, and the Estonian state has understood that there are many like you out there. To efficiently solve these recurring problems, Estonia will be launching a national #AI chatbot called Kratt with a focus on providing the best user experience possible. Talk to the state whenever wherever Information System Authority (who coordinates the development and administration of information systems) and the Police and Border Guard Board will be the first public institutions to test the central chatbot model.
2020 in review: Tech policy adjusts to new norm of telework in pandemic. Written by Billy Mitchell Dec 29, 2020 | FEDSCOOP The year 2020 will be remembered as one when federal policymakers swung from being telework-hesitant to all-in on allowing personnel to perform their jobs remotely to keep them safe. Amid the Trump administration‘s normal rhythm of IT and tech-related policy updates in 2020, the COVID-19 pandemic hit, forcing the federal government to issue rapid guidance to keep federal agencies and operations running smoothly during mandates for social distancing.
While some agencies had telework policies in place prior to the arrival of the coronavirus stateside, many didn’t — and almost none had put them into action at the scale they would during the pandemic. 2020 in review: COVID-19 accelerates congressional modernization. Written by Sara Wilson Dec 30, 2020 | FEDSCOOP Philadelphia’s yellow fever outbreak in 1793 and the 1918 Spanish flu couldn’t do what the COVID-19 pandemic did for Congress this year: force it to reckon with its historical objection to institutional change.
The House of Representatives established the Select Committee on the Modernization of Congress in January 2019. And since then, most of the committee’s work has been treated as recommendations, rather than as a call for urgent and necessary action. Data analytics and security platforms play key role in cloud migration. Written by FedScoop Staff Dec 31, 2020 | FEDSCOOP Even though cloud migration has been a mantra for federal agencies over the past decade, the pandemic made it starkly clear that all agencies have not modernized at the same pace. Papol - Women in digital coaching and mentoring. The women in digital programs are for women working in digital roles across government. The programs aim to help women develop leadership skills, increase their numbers in leadership roles and reduce barriers to career progression.
The women in digital programs are available for females, including feminine identifying, as well as non-binary people, at different stages of their career. The goal is to attract talented women with IT skills to the Australian Public Service (APS), to retain them and to increase the gender diversity of senior IT employees. Mélodie - How IT modernization has helped HUD better manage its finances. Written by Dave Nyczepir Jan 4, 2021 | FEDSCOOP IT modernization proved critical to the Department of Housing and Urban Development issuing a clean, audited financial statement for the first time in eight years in December. HUD began working with the General Services Administration’s IT Centers of Excellence (CoE) in the summer of 2018 on its data analytics, contact centers, cloud adoption and customer experience. And after recently completing Phase 1 of work with the CoEs, the department was able to audit 14 areas it couldn’t previously account for in its statement. “The financial infrastructure and reporting in the IT systems at HUD were fairly weak,” Chief Financial Officer Irv Dennis told FedScoop.
“Probably the weakest of all of the Cabinet-level agencies.” Dennis joined HUD from the private sector in January 2018 and aggressively lobbied for the department to become the CoEs’ second agency partner, knowing that better IT could make a huge difference in the department’s accounting. Mélodie - Zero Trust: Evolving Government Cybersecurity — A FedScoop Special Report. In the age of the cloud, cybersecurity can no longer be defined by the perimeter of a network.
This has become more apparent than ever as millions of federal workers were sent home last March when the coronavirus and the need to socially distance forced mass telework across the government, with much of the workforce still working remotely today. In such a model, with personnel logging into applications from remote locations and without the ability to physically identify a user on a network is that person, zero trust is a must. A zero-trust security architecture is one that users on a network are not trusted by default and instead required to provide credentials and earn authorization, typically with continuous validation, anytime they move around a network. Mélodie - Information Technology: DOD Software Development Approaches and Cybersecurity Practices May Impact Cost and Schedule. What GAO Found GAO reported in June 2020 that, of the 15 major Department of Defense (DOD) information technology (IT) programs selected for review, 11 had decreased their cost estimates as of December 2019.
The decreases in cost estimates ranged from a .03 percent decrease to a 33.8 percent decrease. In contrast, the remaining four programs experienced increases in their life-cycle cost estimates—--two with increases exceeding 20 percent. Program officials reported several reasons for the increases, including testing delays and development challenges. Ten of the 15 programs had schedule delays when compared to their original acquisition program baselines.
PaPol - OCDE - Digital Economy Outlook 2020. Launch presentation highlights. Patrick -> The Covid-19 crisis: A catalyst for government transformation? This OECD COVID-19 policy brief, a product of the Open and Innovative Government Division (OIG) of the Public Governance Directorate of the OECD, examines how and to what extent the crisis has served as a catalyst for government transformation. It draws these observations and analysis from over 400 cases and initiatives captured in the OECD’s COVID-19 Innovative Responses Tracker, and will support the discussions of the “Government after Shock” event and the 2020 Public Governance Committee week. In this sense, it will contribute to shaping the broader conversation on how governments must rethink the way they govern to deliver continuous value to our economies and societies.
Patrick -> Cracking the code: Rulemaking for humans and machines. A multi-dimensional framework to evaluate the innovation potential of digital public services. This report presents the main findings of a study conducted by KPMG under supervision of JRC and DIGIT as part of the “Innovative Public Services” (IPS) Action of the ISA² Programme. Nouvelle - Digital inclusion of disabled people needs traction. Disabled people continue to be disadvantaged by their limited ability to engage with digital and online services, according to a new report — Digital inclusion user insights — Disabled people.
The Department of Internal Affairs (DIA) estimates that around 20% of all New Zealanders are digitally excluded, meaning they do not have the skills or access needed to participate in the online world. For disabled people — one of the most vulnerable communities — this research highlights how the experience of engaging with digital services could be leaving disabled people behind, increasing the number of people who cannot easily and confidently use the internet and online services. PP- sept 2020 - Estonie - Acces aux services publics grace à L'IA: What is Kratt? A Vision and Concept for Artificial Intelligence in Estonia.
PP- Avril 2020 - Digital Professional Stream - stratégie de cheminement professionnel axé sur la technologie numérique Australie) As part of the Government’s reform agenda, we’re helping develop an Australian Public Service (APS) professions model to address current and future digital capability needs.
Approche novatrice de devt des competences numériques à souligner : La stratégie vise à améliorer les capacités et l’expertise des membres de la fonction publique australienne dans le domaine des technologies numériques afin de répondre aux besoins à long terme de transformation des services gouvernementaux. – observgo
Launch of the Digital Professional Stream Strategy The Digital Transformation Agency (DTA), together with the Australian Public Service Commission (APSC), is pleased to launch the Digital Professional Stream. The DTA is responsible for the Digital Professional Stream, with CEO Randall Brugeaud appointed as Head of Profession. Mr Brugeaud and other senior APS leaders will head individual professions, with the APS Commissioner, Mr Peter Woolcott, as the overall Head of Professions.
Australian Public Service Commissioner Peter Woolcott AO, and DTA CEO Randall Brugeaud launch the new APS Digital Professional Stream Strategy, 30 April 2020. The DTA has developed the Digital Profession Stream Strategy through a senior reference group. MBL - Rôle du non-verbal en cour : un danger sous-estimé de la justice virtuelle ?
Depuis le début de la crise sanitaire, les tribunaux canadiens, comme ceux d’autres pays, opèrent un virage technologique. PP- L’OCDE hébergera le Secrétariat du nouveau Partenariat mondial sur l’intelligence artificielle. DH-Élaboration et gouvernance des solutions technologiques pour une sortie de crise sanitaire 6 3.
Il y a une grande dimension éthique dans l'article (David) – observgo
PP- The Digital Economy and Society Index (DESI) - section 7 sur services gouvernementaux. Nadia_MIT SMR Leadership Digital 2020. Nadia_Méthodes numériques de travail dans le secteur public. Nadia_Government as (un)usual. PP - Et si le numérique rendait le management plus humain ? PP - Les clés pour bien amorcer votre virage technologique. PP - Attractivité des grandes ville set numérique. Nadia_COVID-19, gestion publique et erreurs de type 1.
La crise provoquée par le nouveau coronavirus a fait ressurgir le débat sur la protection des renseignements personnels à au moins deux reprises : le traçage de la population par le biais de données cellulaires et le partage de données dans le réseau de la santé. Cette situation permet d’éprouver certains de nos instruments de gouvernance de l’information et leur niveau d’intégration. Un manque d’intégration entre les instruments et un manque de cohérence peut, en effet, créer des situations où leurs objectifs respectifs deviennent conflictuels ce qui peut engendrer de mauvaises décisions (ou erreurs de type 1). – observgo
Nadia_L’administration publique fédérale et la crise du COVID-19 : leçons à tirer pour la transformation numérique à venir. Nadia_L'intelligence artificielle COVID-19.
Passage clé de l'article : "En matière de détection, les outils numériques destinés au secteur de la santé, dont la télésanté, jumelés à l’analyse de données, permettent notamment la surveillance de patients à distance. Avoir la capacité de surveiller ses patients à distance en collectant les données sur de nombreux signaux physiologiques via des capteurs cliniques pourrait améliorer la prise de décision pour les professionnels de la santé, gérer le contingentement dans les hôpitaux et faciliter la compréhension des facteurs entourant la maladie tant pour les patients que pour les professionnels qui, ultimement, amélioreraient le traitement." – observgo
Alex - ANSSI guide securite numerique collectivites territoriales reglementation. Alex - Le droit public numérique à travers ses concepts : émergence et transformation d'une terminologie juridique. Olivier - Building the Digital Revenue Agency of the Future. Olivier - Deloitte Pivoting to digital maturity. La transformation numérique au coeur du rapport annuel de la Cour des comptes. Mélodie - Meet ARNOLD - the first robot in government communications - Civil Service Quarterly. Patrick - Rapport du Groupe de Travail sur les Soins Virtuels. Patrick - growing up online. Pierre : Les 5 mesures qui seront mises en place en 2020 pour faciliter l’accessibilité numérique: levier stratégique d’amélioration des services publics numériques pour tous.
Implementation of the Digital Continuity 2020 Policy. Mélanie : Vers une gouvernance transformationnelle de la numérisation du secteur public au Maroc. Mélodie - U.S. GAO - Technology Readiness Assessment Guide: Best Practices for Evaluating the Readiness of Technology for Use in Acquisition Programs and Projects. Mélodie - U.S. GAO - Artificial Intelligence in Health Care: Benefits and Challenges of Machine Learning in Drug Development.
Nouvelle - Une personne sur six n’utilise pas Internet, plus d’un usager sur trois manque de compétences numériques de base - Insee Première - 1780. Nouvelle- Le numérique a changé la nature du travail d'un Suisse sur quatre. Béatrice - Maîtrise du risque numérique – l’atout confiance. David - Digital Inclusion 2019 Action Plan — Building the foundations. Patrick - Hello, World! Artificial Intelligence and its Use in the Public Sector - OECD Working Paper.